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Author

Klei Aliaj

Founder & AI Engineer · Dialogo · Milan, Italy

AI Engineer with 6+ years shipping production LLM systems, agentic orchestration platforms, and multi-model inference infrastructure across healthcare, government, insurance, and fintech. Building Dialogo — an AI workforce platform that executes multi-step ops workflows across 850+ tools, billed per completed task.

Previously: AI Delivery Lead at Raiffeisen Bank (cut loan processing time 70%), built Albania's first government AI agent for e-Albania, published Bleta-8B — a custom multilingual European LLM — and contributed AI features to Vodafone's Super Tobi assistant now deployed across multiple countries. Also creator of Tuner UI, an open-source LLM development platform. Currently pursuing an MSc in Data Science at Università degli Studi di Milano.

Articles

What is AI Agent Orchestration? A Complete Guide for Operations Teams (2026)

AI agent orchestration is the practice of coordinating multiple AI agents to complete multi-step operational tasks end-to-end — without human intervention at each step. Here is how it works, why it matters, and how teams are using it today.

7 min read

AI Agents vs Automation Tools: Why Zapier Is Not Enough for Modern Operations

Zapier and Make are rule-based automation tools. AI agents reason, adapt, and complete multi-step tasks across your stack without manual workflow design. Here is what the difference means in practice.

6 min read

How to Automate Lead Enrichment with AI Agents (Save 15+ Hours Per Week)

Manual lead enrichment costs sales teams 15+ hours per week on average. AI agents can handle the entire process — from data gathering to personalized outreach drafts — autonomously. Here is how to set it up.

5 min read

Dialogo in Action: Watch AI Agents Complete Real Workflows Autonomously

See Dialogo orchestrate a complete multi-step workflow — from summarizing emails to scheduling meetings and creating presentations — without a single manual step. Two live demos with real tools.

4 min read

Case Study: How I Automated My Entire LinkedIn Workflow and Saved 5+ Hours Per Week

I was spending 5+ hours per week on LinkedIn — drafting posts, analyzing engagement, finding leads, and writing outreach. Here is how I automated the entire workflow using Dialogo AI agents, and what the results looked like after 90 days.

5 min read