DevOps Incident Management Automation
When the pager fires, every minute costs you.
Dialogo AI agents triage alerts, page the right on-call engineers with full context, and coordinate incident channels — cutting mean time to resolution and eliminating the manual overhead of incident response.
faster mean time to resolution
across Dialogo engineering teams
The Problem
What your team is dealing with today
Incident triage is a manual scavenger hunt
When an alert fires, someone checks Datadog, then Grafana, then GitHub commits, then Slack history to build context before they can even start debugging. That's 20 minutes before the first fix is attempted.
Paging the wrong person delays resolution
On-call schedules, service ownership, and escalation paths are tribal knowledge. Getting the right engineer in the right channel with the right context takes too long under pressure.
Post-mortems get skipped when teams are exhausted
After a long incident, the last thing anyone wants is to write a post-mortem. But without it, the same incident recurs. The documentation that prevents future incidents is the one that never gets written.
The Solution
How Dialogo handles it
Alert fires — context assembled in seconds
When PagerDuty or your alerting system triggers, Dialogo immediately queries your monitoring stack, recent deploys, error logs, and service dependencies — building a context brief before anyone is paged.
Right people paged, incident channel created
Dialogo identifies the service owner and on-call rotation, creates a dedicated Slack incident channel, posts the context brief, and sends a formatted page — all within 60 seconds of the alert.
Timeline tracked, post-mortem drafted automatically
Dialogo monitors the incident channel, logs the response timeline, and when the incident is resolved, automatically drafts a post-mortem with the timeline, root cause summary, and action items for review.
Capabilities
What Dialogo does for devops incident management automation
Automated alert triage and context assembly
When an alert fires, agents pull logs, recent deploys, and service metrics in parallel — delivering a complete context brief before the on-call engineer reads their first message.
Intelligent routing and escalation
Based on alert type and service ownership, Dialogo pages the right people through the right channels with the right escalation path — no manual triage required.
Automated post-mortem drafting
After incident resolution, Dialogo drafts a structured post-mortem from the incident timeline — including contributing factors, response steps, and recommended follow-up actions.
Outcome-based billing
Pay only for completed work
€0.30 per task. No seat fees. No idle agents. Start free and scale with what actually works.
FAQ
Common questions
More use cases
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